Last updated and effective: September 30, 2026

Morinaga Nutritional Foods, Inc. (“Company”, “Morinaga”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, use, process, retain, disclose, and protect personal data about you when you visit or interact with our websites and related online services that link to this policy (our “Services”).

This policy applies to the following websites and to any other Morinaga website, application, or online service that links to this policy (collectively, our “Sites”):

  • www.morinaga-usa.com
  • www.morinu.com
  • www.silkensoypuree.com
  • www.morinagaprobiotics-usa.com
  • www.pnfinc.com

This policy applies only to information we collect through the Sites and in email, text, chat, and other electronic communications between you and the Sites. It does not apply to information collected by us offline or through any other means, or by any third party (including our affiliates and any third-party website, content, or application) that does not link to this policy.

Our Sites are informational and promotional. We do not sell products or take orders or payments through the Sites, and we do not request or collect payment card or financial account information from visitors.

Please read this policy carefully to understand our policies and practices regarding your information. By using the Sites, you acknowledge this policy. Where we rely on your consent to process your information or to use cookies and similar technologies, we will obtain that consent as required by applicable law. This policy may change from time to time (see Changes to This Privacy Policy).

Children’s and Minors’ Data

Our Sites are intended for a general audience and are not directed to children. We do not knowingly collect any personal data from children. Depending on the jurisdiction, “child” may mean an individual under 13, 16, or 18 years of age. If you are a parent or guardian and believe that a child has provided us with personal data, please contact us using the details in Contact Information and we will delete that information as required by applicable law.

 

The Personal Data That We Collect or Process

“Personal data” (also called “personal information”) is information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, with you as an individual or your device.

The categories of personal data we collect or process include:

  • Contact and account information, such as your name, postal address, email address, and telephone number, and any other contact information you choose to provide.
  • Communications and content you provide, such as the contents of inquiries, messages, reviews, survey responses, and sweepstakes, contest, or promotion entries you submit through the Sites.
  • Marketing information, such as your preferences for receiving communications from us and your interactions with our emails and campaigns.
  • Demographic information, such as your general location or age range, where you choose to provide it.
  • Device and technical information, such as your IP address, device identifiers, operating system and version, preferred language, browser type and settings, and other information collected automatically about your device and your interactions with the Sites.
  • Online activity information collected through cookies and similar technologies, such as pages viewed, links clicked, referring pages, and other usage details (see Cookies and Similar Technologies).

We do not intentionally collect “sensitive” personal data (such as government identifiers, precise geolocation, financial account credentials, health data, or biometric data) through the Sites. If we introduce a feature that collects sensitive personal data, we will do so only with your consent where required by applicable law, and we will update this policy accordingly.

We also collect aggregated or de-identified information, which does not directly identify you. If we combine de-identified or technical data with personal data so that it identifies you, we treat the combined information as personal data.

 

Cookies and Similar Technologies

You Provide Information to Us

We collect information directly from you when you interact with the Sites, such as when you complete a contact or inquiry form, sign up for our newsletter or marketing communications, participate in a survey, sweepstakes, contest, or promotion, or otherwise communicate with us.

Automatically Through the Sites

As you navigate through and interact with the Sites, we and our service providers use cookies, web beacons, pixels, and similar technologies to collect information about your device and your online activity, including usage details, IP address, device and browser information, and details of your interactions with the Sites. We use these technologies to operate and secure the Sites, remember your preferences, understand and measure how the Sites are used, and — where you have consented as required by applicable law — to deliver advertising and content that may be of interest to you across other websites and services (cross-context behavioral advertising or targeted advertising).

The categories of cookies and similar technologies we use include:

  • Strictly necessary cookies, which are required to operate the Sites and cannot be switched off in our systems.
  • Analytics and performance cookies, which help us understand how visitors use the Sites so we can measure and improve them.
  • Advertising and targeting cookies, which we and our advertising partners use to build a profile of your interests and show you relevant advertising on other websites.

Where required by applicable law, we place non-essential cookies (including analytics and advertising cookies) only after you consent through our cookie banner or preference center, and you may withdraw your consent or change your preferences at any time through the cookie preference center available on the Sites. You may also set your browser to refuse or delete cookies, although some features of the Sites may not function properly as a result.

Some third parties — including advertising networks, ad servers, and analytics providers — may use cookies and similar technologies on the Sites to collect information about your online activities over time and across different websites and services. We do not control these third parties’ technologies or their use of the information they collect. This sharing of information for targeted advertising may be considered a “sale” or “sharing” of personal data under certain U.S. state privacy laws; you can exercise your choices as described in Your Rights and Choices and through our Do Not Sell or Share My Personal Information page.

How We Use Your Information

We use the information we collect about you, including personal data, to:

  • Operate, maintain, secure, and improve the Sites and their content and features.
  • Respond to your inquiries, requests, reviews, and communications, and provide customer service.
  • Administer surveys, sweepstakes, contests, and promotions you choose to participate in.
  • Send you newsletters, marketing, and promotional communications where permitted by applicable
    law, and manage your communication preferences.
  • Analyze and understand how visitors use the Sites, including through aggregated and
    de-identified analytics.
  • Where you have consented as required by applicable law, deliver advertising and content that may
    be of interest to you, including on other websites and services.
  • Comply with our legal obligations, enforce our Website Terms of Use, and protect the rights,
    property, and safety of Morinaga, our visitors, and others.
  • Fulfill any other purpose for which you provide the information, and for any other purpose with
    your consent.

Who We Disclose Your Information To

We may disclose aggregated or de-identified information without restriction. We may disclose the
personal data described in this policy:

  • To our subsidiaries and affiliates, including Morinaga Milk Industry Co., Ltd. and Pacific Nutritional Foods, Inc., for the purposes described in this policy.
  • To contractors, service providers, and other third parties who perform services on our behalf — such as website hosting, email and communications platforms, analytics providers, and security and anti-fraud services — and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
  • To advertising partners, ad networks, and analytics companies in connection with the cookies and similar technologies described above, where you have consented as required by applicable law. This sharing for targeted advertising may be considered a “sale” or “sharing” of personal data under certain U.S. state privacy laws.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Morinaga’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Website Terms of Use and other agreements, or where we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Morinaga, our visitors, or others.
  • For any other purpose disclosed by us when you provide the information, and with your consent.

Your Rights and Choices

Marketing and advertising choices. You may unsubscribe from our marketing emails at any time by following the “unsubscribe” instructions in the message. You can control cookies and similar technologies, including advertising cookies, through our cookie preference center and your browser settings (see Cookies and Similar Technologies).

Opt-out preference signals (Global Privacy Control). Some browsers and extensions offer the Global Privacy Control (“GPC”) or a similar universal opt-out signal. Where required by applicable law, when we detect a GPC signal from your browser or device, we will treat it as a valid request to opt out of the “sale” or “sharing” of personal data (including for targeted advertising) for that browser or device.

Your U.S. State Privacy Rights

Depending on your state of residence, U.S. state consumer privacy laws (including in California, Virginia, Colorado, Connecticut, Texas, and other states) may give you the following rights with respect to your personal data:

  • Right to know / access. You may request confirmation of whether we process your personal data and access the categories and specific pieces of personal data we have collected about you, the categories of sources, the purposes, and the categories of third parties to whom we disclose it.
  • Right to correct. You may request that we correct inaccurate personal data we maintain about you.
  • Right to delete. You may request that we delete personal data we have collected from you, subject to exceptions under applicable law.
  • Right to data portability. You may request a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
  • Right to opt out of sale, sharing, and targeted advertising.You may direct us not to “sell” or “share” your personal data or process it for targeted advertising. We do not sell personal data for money; however, our use of advertising cookies may be considered a “sale,” “sharing,” or “targeted advertising” under some state laws, and you may opt out as described below.
  • Right to opt out of profiling. Where applicable, you may opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. We do not currently engage in such profiling.
  • Right to limit the use of sensitive personal information. Where applicable, you may limit our use of sensitive personal information to the purposes permitted by law. We do not use or disclose sensitive personal information for purposes that require offering this right.
  • Right to non-discrimination. We will not discriminate or retaliate against you for exercising any of these rights.

How to exercise your rights. You may submit a request by emailing us at cs3@morinu.com or by calling us toll-free at +1 (310) 787-0200. To opt out of the sale or sharing of your personal data or its use for targeted advertising, you may also use our Do Not Sell or Share My Personal Information link, adjust your cookie preferences, or send a GPC signal. We will verify your request as required by law and may ask for information to confirm your identity. You may use an authorized agent to submit a request on your behalf, subject to verification. If we decline your request, you may appeal our decision by contacting us at cs3@morinu.com; if you have concerns about our response, you may contact your state attorney general.

Your Rights in the European Economic Area, United Kingdom, and Switzerland

Because our Sites are accessible worldwide and may use analytics and advertising technologies that reach visitors in the European Economic Area (“EEA”), the United Kingdom (“UK”), and Switzerland, the EU General Data Protection Regulation (“EU GDPR”), the UK GDPR, and comparable laws may apply to our processing of your personal data. This section applies to you if you are located in one of those jurisdictions.

Controller. Morinaga Nutritional Foods, Inc., 3838 Del Amo Blvd., Suite #201, Torrance, CA 90503, USA, is the controller of your personal data. Cs3@morinu.com

Our EU and UK representatives. Where required by Article 27 of the EU GDPR and the UK GDPR, we have appointed representatives who can be contacted on data protection matters. Our EU representative is Junichi Sawano at Morinaga Nutritional Foods Europe GmbH, Kemptener Str., 91, 88299 Leutkirch im Allgäu, Germany, and our UK representative is Junichi Sawano at Morinaga Nutritional Foods Europe GmbH UK Branch, Suite 2.057, Fox Court, 14 Gray’s Inn Road, London, WC1X 8HN, UKOur UK. Our Data Protection Officer, where appointed, can be reached at Junichi Sawano at jsawano@morinu.de email.

Legal bases for processing. We process your personal data only where we have a legal basis to do so under applicable law, namely:

  • Consent — for example, to place non-essential cookies, deliver targeted advertising, and send marketing communications where consent is required. You may withdraw your consent at any time.
  • Legitimate interests — to operate, secure, and improve the Sites, understand how they are used, and communicate with you, provided our interests are not overridden by your rights and freedoms.
  • Compliance with a legal obligation — to meet our legal and regulatory obligations.

Your rights. Subject to applicable law, you have the right to access your personal data; to rectify inaccurate data; to erase your data; to restrict or object to processing (including processing for direct marketing and profiling); to data portability; and, where processing is based on consent, to withdraw your consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with your local data protection supervisory authority.

International data transfers. We are based in the United States, and your personal data will be transferred to, stored, and processed in the United States and other countries that may not provide the same level of data protection as your home jurisdiction. Where we transfer personal data out of the EEA, UK, or Switzerland, we rely on an appropriate transfer mechanism recognized under applicable law, such as the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or an applicable adequacy decision. You may contact us for more information about these safeguards.

Automated decision-making. We do not make decisions that produce legal or similarly significant effects concerning you based solely on automated processing.

Third-Party Sites and Links

The Sites may contain links to third-party websites, plug-ins, and services that we do not operate or control. This policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no website or online service is completely secure, and we cannot guarantee the security of information transmitted to or through the Sites. Any transmission of personal data is at your own risk. The safety and security of your information also depends on you.

How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described, or for as otherwise legally permitted or required, taking into account our legal and business obligations, potential risks, and the nature of the information. At the end of the applicable retention period, personal data will be deleted, destroyed, or de-identified.

Changes to This Privacy Policy

We may update this policy from time to time, and we will provide notice of changes as required by law. The date this policy was last updated is identified at the top of the page. We will notify you of changes by updating the “last updated” date and posting the updated policy on the Sites. We review this policy at least once every 12 months. Please check the Sites periodically for the current policy.

 

Contact Information

To exercise your rights, or to ask questions or comment about this policy or our privacy practices, contact us at:

Morinaga Nutritional Foods, Inc.
3838 Del Amo Blvd., Suite #201
Torrance, CA 90503, USA
Tel: +1 (310) 787-0200
cs3@morinu.com

If you are located in the EEA, UK, or Switzerland, you may also contact our EU or UK representative at the details set out above.